Click on the name of each Patient Rights Violator to view the findings of HARDBALL Investigators.  HMO secret tricks are exposed to make patient self-protection easier. These violations aren’t unique to each individual HMO. HMO profits and business success depend on deception. "It’s their job to mislead. That’s what they do to succeed." Stanza from "The HMO Blues" in the HMO Songbook.