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Table
of Contents
What
My Book Teaches
HMO Patients
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| 1. |
HMO Hardball
Basics |
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- What is HMO HARDBALL?
- Why is HMO HARDBALL Unfair?
- Why do HMOs and Their Doctors
win the Hardball Game?
- How do HMOs and Their Doctors
Deny Patients Necessary Healthcare?
- Medicare Hardball
- Applying Patient Pressure to Win
the HMO HARDBALL Game
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| 2. |
HMOs:
As Bad As They Want to Be |
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- Show Them the Money
- Getting By With No Help From Your
Friends
- The Need for Lawyers
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| 3. |
The Deadly
Game: HMO HARDBALL Rules and 30 Dirty Tricks |
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- Rule 1: HMOs Promote Hype, Not
Health
- Rule 2: HMOs Follow Business Plans,
Not Health Plans
- Rule 3: HMOs Get Sour, When Patients
Want Power
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| 4. |
Winning
the HMO HARDBALL Game with Patient Pressure |
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- The Patient Pressure System: Easy-to-Understand,
Easy-to-Use
- Step 1: Advance Report Card "Don't
Relax, Get the Facts"
- Step 2: Fact Attack "Preparation
for Confrontation"
- Step 3: Insecurity Blanket (Appeals
That Work) "When They Won't Explain, Inflict the Pain"
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| 5. |
Meet Three
Patients, Each Named "I. M. Somebody" |
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- See How HMO Doctors Deny Healthcare
to Each Patient
- A Woman Age 40: Mammogram Denial
- A Child Age 11: MRI Denial
- A Man Age 67 (Medicare): Colonoscopy
Denial
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| 6. |
How Three
Patients Use the Patient Pressure System to Protect Themselves |
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- Advance Report Card (Completed
Form Example)
- Fact Attack (Completed Form Example)
- Insecurity Blanket
HMO Appeal (Completed Form Example)
State Appeal (Completed Form Example)
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| 7. |
What Will
HMOs Learn From This Book?
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| 8. |
Talk Back
on the Internet |
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| 9. |
Patient
Pressure System "Ready-To-Complete" Forms |
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- Advance Report Card
- Fact Attack
- Insecurity Blanket
HMO Appeal
State Appeal

Click
on the book to buy
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