PRESS RELEASE September 15, 2004

Contact: Robert Finney
CounterPoint Communications
Telephone/fax (760) 436-0183
E-mail: rdf@cpc-com.com

HMO HARDBALL

FROM THE EXAM ROOM
TO

THE COURTROOM


HOW TO PLAY NURSING HOME HARDBALL

About 40 years ago, I was the social work intern charged with solving a sensitive problem that many families face today. An elderly woman lived with her daughter. The mother's deteriorating health required more help than the daughter could provide. I interviewed a number of nursing home administrators. One individual, in particular, I remember to this day with disgust and loathing.

I told him of the daughter's anguish and wish to see her mother well cared for. As with all human beings, her mother didn't want to be sent away to an inhumane institution.

I asked the nursing home administrator how he would handle this ubiquitous, sensitive situation. In a cold, well rehearsed response, he told me that he would meet the mother and lie, explaining that he wanted to take her out for a ride. Bottom Line: he would simply never bring mom back home.

For the mother and for all people, there is no place like a loving home. Fortunately for her, her daughter, and my own peace of mind, I was able to locate a very supportive, comfortable situation for her. Decades later, such torture, in one form or another, recurs 24/7 with government complicity and financial assistance. Human beings are stripped of their dignity and self-determination, because they are disabled by poor health and insufficient funds.

For these reasons, for personal reasons and in response to numerous requests, I am writing a self-protection manual to help patients and their families enforce patients' nursing home rights. The title will be, HOW TO PLAY NURSING HOME HARDBALL and will be patterned after the framework and easy-to-use, fill-in-the-forms that have proven to be so useful to patients who have used our HMO HARDBALL system.

In its own time, this nursing home patient protection manual will be published. However, we are presently engaged in an epic civil rights struggle to enforce HMO patient rights, when HMOs, state regulators and state courts conspire to violate them. Click on the following link to read about Jackie's pioneering civil rights brief filed with the United States Court of Appeals for the Ninth Circuit.


BATTLE OVER THE COURTS - Cover story

MORAL AUTHTORITY - EditoriaL

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